Privacy policy
Last updated: 12 August 2026
At Vantage Wear, we respect your privacy and want to be transparent about how we use your personal information.
This Privacy Policy explains what information we collect when you visit our website, place an order, subscribe to our newsletter or contact us, why we use it and what rights you have.
Who we are
Vantage Wear is responsible for the processing of your personal data when you use our website or purchase from us.
Vantage Wear
Gentstraat 18
8770 Ingelmunster
Belgium
Email: vantagewear.official@gmail.com
Information we collect
Depending on how you interact with Vantage Wear, we may collect:
- your name;
- email address;
- telephone number;
- billing and shipping address;
- order and transaction information;
- account information, if you create an account;
- communications you send to us;
- newsletter and marketing preferences;
- technical information such as your IP address, browser, device and website activity;
- information collected through cookies and similar technologies.
Payment information is processed by our payment and ecommerce service providers as necessary to complete your transaction.
Why we use your information
We use personal information only where we have a valid reason to do so.
To process and deliver your order
We use your information to:
- process your purchase;
- arrange payment;
- produce your product;
- ship and deliver your order;
- provide tracking information;
- handle returns, refunds and customer service.
This processing is necessary to perform our contract with you.
To comply with legal obligations
We may process and retain information where necessary to comply with legal requirements, including accounting, taxation, consumer protection and other applicable laws.
To operate and protect our website
We may use technical and usage information to operate our store, maintain security, prevent fraud and improve the performance and reliability of our website.
Where applicable, this processing is based on our legitimate business interests, provided that these interests do not override your rights and freedoms.
Marketing and newsletter
If you subscribe to our newsletter or otherwise give us permission to send you marketing communications, we may use your email address to inform you about new releases, collections and other Vantage Wear news.
Where consent is required, we rely on your consent.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
Analytics and optional cookies
Where required by law, analytics, advertising or other non-essential technologies are only used after you have given your consent.
You can change or withdraw your cookie choices at any time through the Cookie preferences option on our website.
Who we share your information with
We only share personal information where necessary to operate Vantage Wear, fulfil your order or comply with the law.
This may include:
Shopify
Our online store is hosted and operated using Shopify. Shopify processes information necessary to provide the ecommerce platform, checkout and related services.
Printful
We use Printful as our print-on-demand production and fulfilment partner.
Information necessary to produce and deliver your order, such as your name, shipping address, email address, telephone number and order details, may be shared with Printful.
Payment providers
Payment information is processed through the payment methods available during checkout.
These providers process the information required to securely complete your transaction.
Shipping providers
Your contact and delivery information may be shared with postal and courier services where necessary to deliver your order.
Technology, analytics and marketing providers
We may use service providers that help us operate, secure, analyse or market our website.
Where their use requires consent, information will only be collected or shared after you have provided that consent.
Legal authorities
We may disclose information when required to comply with applicable law, a legal obligation or a valid request from a competent authority.
We do not sell your personal information.
International data transfers
Some of our service providers, including ecommerce and fulfilment providers, may process information outside the European Economic Area.
Where personal information is transferred to a country that does not benefit from an applicable adequacy decision, appropriate safeguards are used as required by data protection law, such as approved Standard Contractual Clauses.
How long we keep your information
We do not keep personal information longer than necessary for the purpose for which it was collected.
Retention periods depend on the type of information and why we process it.
For example:
- order, transaction and invoice information is retained for the period required under applicable accounting, tax and consumer laws;
- customer account information may be retained while your account remains active and for an appropriate period afterwards where necessary;
- customer service communications are retained for as long as reasonably necessary to handle your request and protect our legal interests;
- marketing information is retained until you unsubscribe, withdraw your consent or the information is no longer required;
- cookie and analytics information is retained according to the applicable cookie or service settings.
When information is no longer required, we delete or anonymise it where appropriate.
Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website and checkout to function properly. Other cookies may be used for analytics, personalisation or marketing.
Where consent is legally required, these optional cookies will not be used until you have made your choice.
You can review or change your preferences at any time through Cookie preferences on our website.
Your privacy rights
If the GDPR applies to you, you may have the right to:
- request access to your personal information;
- request correction of inaccurate or incomplete information;
- request deletion of your information in certain circumstances;
- request restriction of processing;
- object to certain processing;
- receive certain information in a portable format;
- withdraw your consent at any time where processing is based on consent.
You can always object to the use of your personal information for direct marketing.
Withdrawing consent does not affect processing that was lawfully carried out before your consent was withdrawn.
To exercise your rights, contact us at:
vantagewear.official@gmail.com
We may need to verify your identity before completing your request.
Complaints
If you have a concern about how we process your personal information, please contact us first so we can try to resolve it.
You also have the right to lodge a complaint with the Belgian Data Protection Authority or another competent supervisory authority.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no online system or method of transmission can be guaranteed to be completely secure.
Children's privacy
Our store is not specifically directed at children and we do not knowingly collect personal information from children for the purpose of selling our products directly to them.
If you believe a child has provided personal information to us improperly, please contact us.
Changes to this policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will always be published on this page together with the date of the most recent update.
Contact
Questions about this Privacy Policy or how we use your personal information?
Contact us at:
vantagewear.official@gmail.com
Vantage Wear
Gentstraat 18
8770 Ingelmunster
Belgium